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Türk Telekom’s Sustainability approach

Türk Telekom considers sustainability, which it evaluates from a short, medium and long-term perspective as one of the key elements in generating value for its stakeholders, alongside a strong financial performance. Based on this approach, Türk Telekom identifies the effects of its activities on sustainability from economic, corporate, environmental and social angles and determines its policies by considering the expectations of all its stakeholders in these areas. The Company shapes these policies in the light of its responsibilities, obligations and duties to the environment, its employees, all stakeholders and the society. Türk Telekom plans to fully integrate the universal principles of sustainability into its business model, strategies and corporate decisions. The Company implements many projects and initiatives designed in this direction in close cooperation with its stakeholders. Aiming to touch all segments of society and eliminate the digital gap in society with the principle of “Accessible communication for all”, Türk Telekom fulfils its corporate social responsibility by contributing to efforts to promote access of information to all segments which may experience difficulties in participating in social life for economic, social, regional or physical reasons.

Türk Telekom transforms its business processes and office practices in line with sustainable innovation principles with the goal of leaving a habitable world for future generations. Believing in the importance of human and environment-oriented working conditions, the Company sees participation all of its employees, their families, suppliers and customers - in brief, its stakeholders – in this process as part of its strategy. Going beyond being a telecommunications operator, Türk Telekom, which is one of the main players in the transition into the information society, takes into account the principles and requirements of quality, environment, occupational health and safety, customer satisfaction management systems in all business processes. With its strong corporate governance perspective, Türk Telekom takes the utmost care to protect stakeholders’ rights, which are regulated by relevant legislation and mutual agreements, in its transactions and activities. In cases where the rights of stakeholders cannot be protected by legislation and mutual agreements, the interests of the stakeholders are protected within the framework of good faith rules and Universal Human Rights and to the extent of the Company’s capabilities.

Türk Telekom is a member of the FTSE4GOOD index series and the BIST Sustainability Index. As a party to the United Nations Global Compact, Türk Telekom has also undertaken a commitment to comply with ten basic universal principles in the fields of Human Rights, Labour, Environment and Anti-Corruption.​​​

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