Established Year: 2007
Business Segment: Customer services and call center
Türk Telekom share: 100%
Employee Number: 10.016
Web Site: www.assistt.com.tr
AssisTT provides call center services to Turkey’s leading institutions and organizations in addition to its services to Türk Telekom Group companies.
AssisTT was founded in 2007. In addition to offering traditional call center services, AssisTT has also become a strategic partner for its clients by providing valuable data to guide their sales and marketing activities. The company creates value with end-to-end customized services delivered to sector leading private enterprises and public institutions.
Aside from Türk Telekom Group companies, AssisTT provides call center services to leading institutions and organizations. In 2016, the Company won the tender for MHRS9, the ninth phase of the “Turkish Ministry of Health Centralized Hospital Appointment System Tender”, viewed as one of the largest tenders for the call center sector, and signed a three-year contract in November 2016.
AssisTT contributes to Turkey’s economic development by providing employment to thousands with its investments across Turkey. As a subsidiary of Türk Telekom, AssisTT is also moving closer to becoming the brand that sets call center standards with a robust technological infrastructure, efficient human resource management and service excellence approach.
In 2016, Türk Telekom’s call center company AssisTT ranked number one globally in the “Large-Scale Outsourced Call Center” category at “Contact Center World”, one of the most prestigious industry-specific events in the world.